Employers are not always aware of the extent and causes of workplace problems. Workplace toxicity can occur in several forms, and for the welfare of employees as well as the repercussions on the business, it is important to understand, identify, and address issues effectively. However, it can often be difficult for employers to get a full and honest insight. Problematic behaviour and dysfunction can be hidden within teams or chains of command, and employees can feel uncomfortable about revealing their concerns.

There are several triggers that can prompt a request for a cultural review, such as:

• perceived issues in relationships at any level of the organisation or within specific teams
• concerns about key performance indicators such as absenteeism, sickness, and staff turnover
• previous grievances or disciplinary procedures which suggest there may be a wider issue within the organisation
• unsatisfactory results of assessments by external/regulating bodies or internal employee engagement activities and surveys
• the desire to conduct a pre-emptive health check to identify any emerging issues before they take hold and cause damage to the organisation and/or its people.
• matters of equality, diversity, civility and respect amongst teams

It can also be easy to overlook areas that are working well and should be developed further to improve effectiveness and performance.

Drawing upon our extensive experience in workplace performance, we can conduct an independent, cultural review of your organisation/division/team to help you identify and understand underlying issues that have, or may have, an impact on the effectiveness and success of your operation. We then recommend strategies to address the issues and practical interventions you can take to improve the morale, efficiency, functioning and ethics of the team.

Our practice of tying up our primary findings with existing knowledge and secondary research provides an extra layer of rigour to our analysis and leads to a high level of engagement and confidence in our recommendations within the commissioning organisation.

To understand more about our approach and how we can help, or if you would just like a cultural health check, contact us